GENERAL HYGIENE AND SAFETY INSTRUCTIONS
Cleanliness and hygiene have always been our priority. All public areas and hotel rooms are carefully and regularly ventilated and treated with the recommended disinfectants and cleaners.
Before the start of the work shift, the temperature of all our employees is regularly measured at the entrance to the hotel. Employees wear either a face mask or a face shield. Our cleaning/housekeeping staff work in gloves.
A disinfectant dispenser is available to guests in all public areas, by the lifts and in all entrance areas to the individual hotel departments.
For the safety of our guests and employees, a minimum distance of 2 meters must always be kept on the hotel premises, with the exception of persons from the same household or fellow – passengers.
MOUTH AND NOSE PROTECTION
It is necessary to use mouth and nose protection – respirator FFP2 or KN95 in all public areas of the hotel. This requirement does not apply to children under two years old and also to the exceptions mentioned in the current wording of the extraordinary measure of the Ministry of Health of the Czech Republic. You can also buy respirators and masks at the hotel reception.
RESTAURANT AND BAR
Buffet breakfast is available from 8:00 am until 10:30 am. Between 6:00 pm and 8:30 pm we serve an evening 5-course menu. Hand disinfection is required before entering the restaurant or bar. When moving in these areas, please keep a minimum distance of 1.5 – 2 meters from other guests. The areas of restaurant and bar are designed to maintain the prescribed distance of people sitting at different tables. We also offer the use of disposable gloves free of charge.
We do not charge any fee for room service during the pandemic situation. If you are interested in eating breakfast or dinner in your hotel room, we will be happy to fulfill your request.
The operation of this center and all its parts meets all current requirements from the government. All areas are treated with the recommended disinfectants. Transmission of the virus via water has not been confirmed. However, not only on the edges of the pool, but also in all other areas of this center, it is necessary to keep a minimum distance of 2 meters. We appeal to the personal responsibility and consideration of all guests.
Before deprture we offer you the possibility of a COVID test by certificated laboratory in the center of the town. You will get the result of the test within 24 hours.
Your team of Spa Hotel Schlosspark